Shipping Policy

At WESTROCKEMPORIUM, we want your order to arrive quickly and without any hassle. That is why we offer free shipping on every order shipped to the United States and Canada. No minimum purchase is required, and there are no hidden fees at checkout. The price you see is the price you pay.

Once your order leaves our hands, here is what you can expect for delivery times:

United States: 4 to 6 business days
Canada: 6 to 10 business days

These timelines start from the moment your package is handed over to the carrier. Please keep in mind that weekends and public holidays can add a day or two to the journey. We also want to be upfront that delivery windows are estimates provided by our shipping partners, not guarantees. Weather delays or unexpected carrier issues are rare, but they can happen.

You will receive a confirmation email as soon as your order is placed, and another email with tracking information once your package is on the move. That way, you can follow along and know exactly when to expect your delivery.

We ship to residential and business addresses across both countries. If you have a specific delivery instruction, like leaving the package at a side door or with a neighbor, feel free to add that note during checkout. Our carriers will do their best to follow your request.

If you ever have a question about your order or want to check on its progress, our team is here to help. Just reach out to us at [email protected], and we will get back to you as quickly as we can.

For any written correspondence, you can also find us at:

WESTROCKEMPORIUM
4827 Maple Grove Avenue, Suite 210
Austin, TX 78723

We truly appreciate your business and want every step of your experience with us to feel easy and straightforward. Thank you for shopping with WESTROCKEMPORIUM.